Scrum Master

You'll support two product teams (~14 engineers) working in Scrum. We're looking for someone who helps them deliver more predictably, spots where work gets stuck, removes impediments together with the teams, and uses metrics to drive better decisions. You'll report to the Engineering Manager and work closely with Product Owners and Delivery Manager.

What you'll focus on:

• Enabling value delivery: help teams remove impediments to their progress, whether they come from process, dependencies, unclear priorities or tooling, and build transparency so problems become visible early
• Flow: identify bottlenecks and help teams improve the flow of work
• Forecasting and risks: help teams make realistic delivery forecasts, communicate uncertainty clearly, and surface risks early
• Metrics: use metrics deliberately (e.g. flow or DORA metrics) and turn insights into concrete changes in how we work
• Working with Product Owners: keep the backlog healthy and split work into smaller, valuable pieces.
• Facilitation: make sure events stay purposeful and effective, adapt them when they stop serving the teams
• Team health: keep psychological safety high, notice tension and conflicts early, and help address them constructivelyv

• You have 3+ years as a Scrum Master or in a similar role, including working with more than one team at a time
• You understand the full SDLC: refinement, development, code review, QA proces, release and production monitoring
• You're comfortable with concepts like technical debt, environments, feature flags, APIs, integrations and incidents, and you know how each affects the flow of work.
• You communicate clearly and effectively, and adjust your communication to the audience:developers, Product Owners and leadership
• You listen with empathy, pay attention to how people are really doing, and can have difficult conversations openly and respectfully
• You are highly organized and you can accurately prioritize your tasks and efforts that benefit both the teams and the organization
• You know how to foster data-driven decisions and you're outcome-oriented
• You are fluent in using Jira, Miro and Notion
• You speak English at B2+ level
• Polish C2 (native)
  

• Curiosity about the product and a genuine interest in understanding what the backlog means for our customers
• Experience in a SaaS product company, ideally in [e-commerce / product feeds / marketplace integrations]
• Experience working with OKRs
• PSM II and/or Kanban certification (e.g. KMP, PSK)
• Familiarity with Kanban and other ways of working beyond Scrum
• Understand CI/CD pipeline

• Screening call - Short screening call with HR / Talent Acquisition
• WHO Interview - Conversation with the Engineering Manager
• Focus Interview - Conversation with the CTO and a guild leader
• Coffee with the team - Meeting with team members

Impact - play a key role in scaling infrastructure that powers 20,000 merchants across 6 continents

Ownership - real technical autonomy; you will make architecture decisions, not just implement them

Growth - we invest in people who want to go deep, not just up; expand your skills, your product understanding, and your influence in a team that keeps the right people for the long term

Culture - a collaborative, no-nonsense team of 15 nationalities that values people who make their own decisions

Flexible - flexible hours (start between 8-10 AM) and async-friendly culture; we care about output, not hours online

Remote-first - We offer a hybrid work arrangement: 2–3 days a month in the office, and the rest remotely

Perks - competitive salary, health insurance, free sandwiches at the Kraków office, lunch card and a comprehensive benefits package